Managing Claim Requests
Admin guide for handling profile claim requests
This guide explains how administrators manage specialist profile claim requests and contact messages from visitors.
/admin
management panel
Email
notifications
1–2 days
for review
The profile claim system has three stages:
Unclaimed profiles
Profiles imported from public registries that haven’t been claimed by the specialist. Visible on /admin/unclaimed page.
Contact messages
Visitors can send messages to unclaimed profiles. These are saved in the database and forwarded via email.
Claim requests
When a specialist clicks "Claim Profile" and emails don’t match, the request is sent to admin for review.