Kaja Heinsalu on kogenud juht, koolitaja ja mentor, kes usub, et igaühes on potentsiaal luua tähenduslikke muutusi. Tema töö põhineb süsteemsel juhtumikorraldusel ja tõenduspõhistel teadmistel, mille kaudu ta koordineerib ravi- ja rehabilitatsiooniteenuseid. Kaja väärtustab turvalist ja toetavat töökeskkonda, mis on vajalik kvaliteetse toe pakkumiseks klientidele ja patsientidele. Ta julgeb vaadata kriitiliselt sisseharjunud praktikale ning otsida koos meeskonnaga paremaid lahendusi, et arendada inimesi ja uusi ravivõimalusi. Kaja on lõpetanud Tallinna Tervishoiu Kõrgkooli ning Tartu Ülikooli, omades laiaulatuslikku kogemust sotsiaalses ja tervishoiusektoris.
Kaja Heinsalu is an experienced leader, trainer, and mentor who believes in everyone's potential to create meaningful changes. Her work is based on systemic case management and evidence-based knowledge, through which she coordinates treatment and rehabilitation services. Kaja values a safe and supportive work environment, essential for providing quality support to clients and patients. She critically examines established practices and seeks better solutions with her team to develop people and new treatment opportunities. Kaja has graduated from Tallinna Tervishoiu Kõrgkool and Tartu Ülikool, possessing extensive experience in the social and healthcare sectors.
Kaja Heinsalu on spetsialiseerunud juhtimisele, koolitamisele ja mentoritegevusele. Tema põhikompetentsid hõlmavad juhtumikorraldust, süsteemset lähenemist ja tõenduspõhist praktikat. Sertifitseeritud ESCÜ kvaliteeditaseme täisliige. Tegutseb Eestis.
I believe that everyone has the ability to create meaningful and lasting changes in their life – even when the situation seems hopeless. Working as a case manager and nurse, I implement and coordinate treatment and rehabilitation services. My work is based on systemic case management, evidence-based knowledge and close collaboration with specialists.
I am convinced that a safe and supportive work environment is a prerequisite for us to provide quality and caring support to our clients/patients. I consider it important that the services we offer are science-based, flexible and truly based on people's needs. I dare to look critically at established ways and seek better solutions together with the team.
My goal is not only to maintain what exists, but to develop – both people, skills and new treatment opportunities. I support the continuous development of team members and believe that the strongest center grows from within, through shared values and a common mindset.
I have graduated from Tallinna Tervishoiu Kõrgkool with a nursing degree and Tartu Ülikool with an additional degree in physiotherapy, and obtained higher education from Tallinna Ülikool in marketing. I have peer counselor and coach/supervisor training. I continuously improve myself to provide my clients with the best support and knowledge for recovery.
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