Guides
Help materials for using Evoluna
My Journey
PolecanyCreate clarity in your goals and track your progress. How it helps you and your communication with specialists.
How to Find the Right Specialist
A guide to help you make the best choice. Using search, evaluating profiles, and reading reviews.
First Session Guide
How to prepare and get maximum benefit. What to expect, how to behave, and what to ask.
Assessments Guide
How to take assessments, understand your results, and use them to find the right specialist.
Managing Bookings
How to cancel or reschedule your bookings. Cancellation rules and refund information.
Reviews & Ratings
How the review system works, how to leave reviews, and what ratings mean.
Notifications
How to stay on top of bookings, payments, and other important events.
Service Bundles
How to buy and use service bundles. Combine multiple services into one discounted offer.
Favorites
How to save and manage your favorite specialists. Collect interesting specialists in one place.
Recommendations for You
When a specialist recommends another specialist to you – how to view, accept, or decline recommendations.
Message a Specialist
How to send a message to a specialist whose profile is not yet claimed. What happens after sending.
Discover Yourself
Quick screening and deeper assessments for self-discovery. Identify your needs and get personalized recommendations.
Articles
Read articles written by specialists on health, wellness, and personal development topics.
Account & Security
Account Settings
How to update personal info, password, language preference, and notification settings.
Delete Account
How to delete your account and what you need to know.
Privacy Request
How to submit a GDPR data request – data export or deletion.
Subscription Management
How to change, cancel, or renew your subscription and manage billing periods.
Need more help?
Contact us through our support system