How to create and use personalized service packages
What are custom packages? (For Specialists)
Custom packages allow you as a specialist to create tailored service packages for specific clients. After an introductory session, you can put together an individual program that includes multiple services at a discounted price. This increases client commitment and ensures consistent holistic support.
What are custom packages? (For Clients)
Custom packages are service programs specially compiled for you by your specialist. They include multiple services at a discounted single price, tailored to your needs and goals.
How does it work? (Specialist)
1. Open booking details
Go to your specialist dashboard and open an active booking with a client.
2. Click "Create personal package"
Below the booking details, you'll find an emerald button. Click it to open the package creation modal.
3. Select services and quantities
Choose from your services which ones to include in the package. Set quantity and optionally a custom price for each service.
4. Add a personal message
Write a personal message to the client explaining why this particular package is beneficial for them.
5. Send the package
Click "Create and send package". The client will receive an email and a notification on their dashboard.
How does it work? (Client)
1. Receive notification
When a specialist creates a package for you, you'll receive an email and see it on your dashboard.
2. Review package contents
See all included services, quantities, prices, and the specialist's personal message.
3. Accept or decline
If the package suits you, click "Pay". If not, you can decline.
4. Make payment
Payment is processed securely through Stripe. After payment, the package activates automatically.
5. Use services
Book the included services with your specialist within the validity period.
Who sees what?
Client
- Sees the package on their dashboard with all details
- Receives email notification about the new package
- Sees package status: pending, paid, active, expired
- Can pay or decline directly from the dashboard
Specialist
- Sees all created packages on their dashboard
- Tracks status: draft, sent, viewed, paid, active
- Receives notification when client pays or declines
- Views statistics and summary
Admin
- Sees all packages in admin panel
- Monitors platform-wide statistics
- Filters by status and specialist
- Views total revenue and active packages
Best practices
Create packages after an introductory session when you understand the client's needs.
Offer a discounted price — this motivates the client to complete the entire program.
Always include a personal message explaining why these specific services were chosen.
Set a reasonable validity period — too short creates stress, too long loses motivation.
Monitor package statuses on your dashboard and actively communicate with the client.
Why use custom packages?
Individual approach
Each package is tailored to the specific client's needs and goals.
Better pricing
Clients get multiple services at a better rate than booking individually.
Consistent support
A programmatic approach delivers better results than individual sessions.
Secure payments
All payments are processed securely through the Stripe platform.